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FREQUENTLY ASKED QUESTIONS

  • Do you offer any shuttle service?
    MIA Hotel sits within walking distance of all Miami International Airport terminals. Hence, we do not offer shuttle service at MIA Hotel. But our hotel offers immediate access to public transportation and the airport’s rental car center.
  • Can I bring my pet?

    Absolutely! You can bring up to two pets (cats and dogs only, please) up to 20 pounds each ($25 per pet, per night plus tax). Our hotel's nearest pet relief area is a fenced area west of the South Short Term Parking lot and Central Terminal (F) across from Door 15 on Level 1 Baggage Claim/Arrivals.

  • What is the check-in/check-out time?

    Check-in time is 3 PM, and check-out is at 11 AM. Early check-in and late check-out times can be requested, but they depend on availability and will not be guaranteed.  For any further information, please feel free to contact us anytime (305-871-4100); we will be happy to answer your questions.

  • Are there rollaway beds or cribs? Is there a charge?
    Sorry, MIA Hotel does not offer rollaway beds. But we do offer guest rooms that can accommodate up to four guests and interconnecting rooms for larger parties. Cribs can be provided upon request at no additional charge.
  • Does the hotel offer accessible rooms?
    Yes, we have a total of 10 accessible hotel rooms that provide a single king/two queen beds and a range of accessibility features. We strive to ensure a comfortable stay for everyone by offering lowered door security features on the door, roll-in showers, grab bars, and visual telephones for hearing impaired guests.
  • What is the cancellation/deposit policy?
    We require a full deposit at time of booking which may be canceled without penalty 7 days prior to arrival. Our non-refundable and pre-paid rates will be subject to the terms and conditions of the rate or package booked.
  • Is there shopping and dining nearby?
    Absolutely! Situated inside the Miami International Airport terminal, our hotel puts you within walking distance of the airport's outstanding shopping and dining options. Walk to our two onsite restaurants (Vienna and Air Margaritaville) and embark on mouthwatering national and international dishes. Shop from the airport's vibrant MIA Shops- just steps away from the comfort of your hotel room.